Member's Mobile

Network & Coverage

Powered by the Optus 4G/5G network across Australia

🌏 98.5% Population Coverage

Current Network Status

Check Network Status

Get real-time updates on network outages, maintenance, and service issues in your area.

πŸ“‘ View Network Status

Coverage Maps

Check 4G and 5G coverage in your area using our interactive coverage maps.

πŸ—ΊοΈ View Coverage Maps

5G Network

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Ultra-Fast Speeds

Experience download speeds up to 10x faster than 4G

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City Coverage

Available in major metropolitan areas across Australia

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Device Compatible

Works with 5G-enabled devices automatically

Network Troubleshooting

Poor Signal Strength

  • β€’ Move closer to a window or go outside
  • β€’ Check if there are tall buildings or hills blocking signal
  • β€’ Restart your device to reconnect to the network
  • β€’ Enable WiFi calling if available on your device

No 5G Connection

  • β€’ Verify your device supports 5G networks
  • β€’ Check if 5G is available in your area using our coverage maps
  • β€’ Ensure 5G is enabled in your device settings
  • β€’ Your device will automatically fall back to 4G when 5G isn't available

International Roaming (Feature coming soon)

  • β€’ Use WiFi where possible to avoid roaming charges